Managed Medicaid | Helpful Links

Managed Medicaid

• The hospital based audiologist will fax a complete packet to REM Audiology consisting of your child’s audiogram with report and recommendations, face sheet consisting of demographic information and medical clearance from the ENT physician.
• You the parent must give the exact hospital based audiologist's recommendations to your primary physician---so he or she can write the exact recommendation on the Keystone Mercy script.  
• The primary physician needs to fax this script to REM Audiology at 215-331-4208.
• You the parent need to fax REM Audiology a copy of all of the medical insurances that your child is on---Keystone Mercy and any other primary insurance.  Fax number is 215-331-4208.
• REM Audiology will email you the parent within two weeks after receiving the faxed copy of the Keystone Mercy script from your primary physician---confirming receipt of all necessary information----if anything is missing----you will be informed of what further information REM Audiology needs..
• You the parent can contact REM Audiology Associates at any time----the most efficient means of correspondence is via email----at remaudiology@yahoo.com    This email site will be visited at least daily.
• REM Audiology will be requesting authorization from keystone mercy once REM Audiology receives the packet of information from the hospital based audiologist and the keystone Mercy script from your primary physician.
• REM Audiology will contact you the parent ---by telephone once an authorization is received from Keystone Mercy.  This contact should occur approximately two weeks after the initial contact with REM Audiology.
• IMPORTANT!!!!!  If your child has a primary insurance that requires a referral  in addition to Keystone Mercy ---your primary physician must fax to REM Audiology  a referral  with the any one or combination of these code numbers:   V5011—hearing aid fitting without FM; V5299 for hearing aid fitting with FM; V5264 for earmolds; V5266 for batteries; and office visit.   The referral needs to be dated after the date that the keystone mercy authorization is made.   REM Audiology will let you the parent know which code number(s) are necessary  when REM Audiology calls you two weeks after REM receives the initial keystone mercy script from your physician. 
• Once REM Audiology gets the authorization from Keystone Mercy and a referral from any primary insurance company, REM Audiologist will order the hearing aids for your child and will call you the parent to schedule an appointment.   The entire process should take approximately 4 to 6 weeks from your last visit with the CHOP audiologists.
• Once the hearing aids are dispensed by REM Audiologist, the parents are to make an appointment with the hospital based audiologist for an assessment of the dispensed hearing aid.  The parent is instructed to contact the hospital based audiologist for any problems or questions regarding hearing aid programming or your child’s hearing status and to contact REM Audiology for any problems regarding hearing aid function and/or repair.  

Helpful Links

• www.babyhearing.org
  Babyhearing.org is brought to you by a team of professionals at Boys Town National Research Hospital. They are: Audiologists, Speech-Language Pathologists, Teachers of the Deaf, Geneticists, Doctors and Parents of Deaf and Hard of Hearing Children.
• www.listen-up.org
  one stop place for information, answers, help, ideas, resources, and anything else related to hearing-impairment.
• www.otikids.com
  The OtiKids team is dedicated to providing both children and parents with the most relevant and recent information on all aspects of living with a hearing loss.
• www.oticonusa.com/Oticon/Consumers.html
  Oticon is the oldest hearing aid manufacturer in the world.  At Oticon Inc., People First is more than our slogan.